Privacy notice

WEBSITE ONLINE PRIVACY NOTICE (PRIVACY POLICY)

Effective Date: 18 May 2026

AF24 Fitness Malaysia Sdn. Bhd. (“Company”) is the data controller responsible for your personal data.

The Company and its related entities, affiliates and subsidiaries (collectively referred to as “AFA”) is committed to protecting your privacy, as our client, and even as a visitor to this website. Your privacy is important to us and we shall exert all reasonable efforts to protect your personal information against unauthorized use or disclosure.

Purpose of Privacy Policy

This Privacy Policy is designed to assist you as User to understand how we collect, use, disclose or otherwise process personal information you provide to us in accordance with the relevant data privacy laws and to make informed decisions when you are using our website or any other means through which you disclose your personal data to us.

Our policy applies to personal data in our possession or under our control, including personal data in the possession of entities which we have engaged to collect, use, disclose or process personal data for our purposes.

Definition of terms

a. “User” means an individual who (a) has accessed this Website and checked the listed businesses, franchises or fixed assets, or (b) may, or has, registered as a User and created an account and/or reached out inquire about a listed business, franchise or fixed asset, and whose personal information has been processed.

b. “Personal data” means any data processed by us in respect of commercial transactions that relates to a User, who is identified or identifiable (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

Personal data includes Sensitive Personal Information, a subset of personal data. Sensitive Personal Information means any Personal data consisting of information as to the physical or mental health or condition of a User, his political opinions, his religious beliefs and other beliefs of a similar nature, the commission or alleged commission of him of any offence, biometric data or any other Personal data as the law may determine as Sensitive Personal Information.

Our policy is that we endeavor to not collect sensitive information, however, this may not always be possible. When we do collect, we will take all reasonable steps to ensure that the sensitive information is always protected, including obtaining your prior explicit consent before processing your Sensitive Personal Information.

Depending on the nature of our interaction, we may collect your name, contact information and other particulars, such as but not limited to your address, email address, or other contact information, nationality, race, gender, date of birth, marital status, photographs and other audio-visual information (such as recordings of conference calls), employment information and financial information such as credit card numbers, debit card numbers or bank account information.

If we process Personal data of persons under 18 years old, we will require the legal guardian of such persons to consent to our processing of such Personal data, unless we are allowed to process such Personal data under the law without such consent.

What information do we collect?

We generally do not collect your personal data unless:

a. You provide your personal data to us voluntarily after we notify you of the purposes for collecting data; or

b. Whenever the collection of personal data without consent is allowed or required by the relevant data privacy or other laws.

We will ask for your consent before collecting any additional personal data and before using your personal data for a purpose which is not indicated in this Privacy Policy (except when permitted or authorized by law). Personal data collected by us is mandatory to be provided in order for us to fulfill the purposes indicated in this Privacy Policy as may be relevant to you. If you do not provide us with your consent, we will not be able to fulfill those purposes. Should Personal data requested by us be optional, we will indicate this when collecting such Personal data and we will request for your consent for the processing of such optional Personal data.

You may be providing us with the following information:

c. personal data you voluntarily choose to disclose to us such as but not limited to your name, contact number, and email address and other particulars;

d. Details and photocopies of your government or other IDs;

e. Financial information;

f. Employment information;

g. Images captured via CCTV and other similar recording devices when visiting our offices, using or facilities or having online video conferences with us;

h. Voice recordings of our conversations with you;

i. Information about your transactions with third parties; and

j. Website use information collected on an aggregate basis as you and others browse our website.

How do we collect information?

We may collect and process your personal data for the purposes set out in this Privacy Notice. We may manually or automatically collect information when you:a. Visit our website – about the pages you view, and the links you click, including advertisements, through common internet technologies such as cookies and web beacons, and your IP-address, which is a number that is automatically assigned to your computer when you use the Internet;

b. Enter into transactions, contracts or agreements with us;

c. Submit your application forms, together with supporting documents to us;

d. Access our platforms and applications; e. File complaints, inquiries, or requests;

f. Communicate with us through any channels, including email, telephone calls, messaging platforms, or social media;
g. Interact with our advertisements, marketing campaigns, or promotional activities;
h. Participate in surveys, events, contests, or promotions conducted by us or on our behalf;
i. Provide personal data to us through our franchisees, affiliates, business partners, or service providers;
j. Where your personal data is shared with us by third parties (including referral partners, payment providers, or publicly available sources), in accordance with applicable law; and
k. Use or access third-party platforms integrated with our services (if any).

What do we use your personal information for?

We use your personal information on a mandatory basis for the following purposes:

a. To verify your identity;

b. To provide services to you or implement transactions which you request, allow or authorize;

c. To address your queries and send information on franchises, or memberships, or related services;

d. Any other purposes for which you have provided the information;

e. To review, develop and improve on our website or services, including but not limited to conducting studies and researches;

f. To transmit to any unaffiliated third-parties, including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in all our markets as well as states and territories where there are Anytime Fitness centers, for the aforementioned purposes;

g. To reach out to you regarding information about new or related products and services of the AFA, including but not limited to offers, promotions, discounts, rewards;

h. Any other incidental business purposes related to or in connection with the above, which may at times include, but not be limited to: due diligence and quality review; audit requirements; internal reporting; regulatory reporting; compliance with internal policies; law enforcement or investigation; subpoena or other legal directive; other specific requests from official government or statutory bodies; and protection of our rights, interests, property and security.

The purposes listed above may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter, for reasons allowed under the law or until the expiration of the retention limits set by applicable laws, whichever comes later (including, where applicable, a period to enable us to enforce our rights under any contract with you).

Will your personal information be passed on to any third parties?

We may disclose your personal data:

1. where disclosure is necessary to perform our obligation(s);
2. to third parties, agents, sub-contractors, and other organizations we have engaged to perform any of the functions or services for us;
3. to our affiliates, related corporations, franchisees, and business partners;
4. to professional advisers, including lawyers, auditors, and consultants;
5. to payment service providers, financial institutions, and insurers;
6. to regulatory authorities, government bodies, or law enforcement agencies where required or permitted by law;
7. to any party involved in a corporate transaction, including a merger, acquisition, restructuring, or sale of assets; and
8. to any other person where you have provided your consent or where such disclosure is permitted under applicable law.

Will you be able to withdraw your consent earlier provided to us?

You may revoke your consent allowing us to collect, use, and disclose your personal data at any time.

You also have the right to request that we cease or not begin processing your personal data for purposes likely to cause damage or distress, subject to applicable law.

To revoke your consent, please send a written request via email to our Data Protection Officer instructing us to stop using and/or disclosing your personal data for any or all of the purposes listed above.

Kindly give us sufficient time to process your request and notify you of the consequences of revoking your consent. We need at least 10 business days to process request from the date we received your request.

While we respect your decision to withdraw your consent, please note that the revocation should not prejudice pending transactions.

Please note that revoking consent does not affect our right to continue to collect, use, and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

Can you access, update, correct your personal data which we hold about you?

Yes, you can update, or access, or correct personal data we recorded, subject to the requirements, conditions and exemptions under the applicable law and Data Privacy laws,

a. To request access to your personal data, to know how we use or disclose your personal data, or to correct or update your personal data, please contact our Data Protection Officer at afalegal@inspirebrandsasia.com.

b. We should respond to you within 21 calendar days from the date we receive your request.

i. If we are unable to respond within this period, then we will inform you in writing why we were not able to do.

ii. If we are unable to provide you with the requested information or make the requested correction, we will inform of you of the reasons (unless we are not required to do so under relevant law.)

Can you exercise your right to data portability?

Yes, you can exercise your right to data portability, i.e. request that we submit your Personal data to another data controller of your choice. Your request is subject to the technical feasibility and compatibility of our data format and the data format of the receiving data controller.

To exercise this right, please send an email to our Data Protection Officer at afalegal@inspirebrandsasia.com.

How do we protect your personal data?

To protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures. These include, among others, access controls on a need-to-know basis, internal authorization procedures, secure password policies, user authentication requirements, data encryption where appropriate, firewall and antivirus protection, and secure storage and transmission protocols. We also take reasonable steps to ensure that our service providers implement appropriate security measures when processing personal data on our behalf. However, no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

How long do we retain your personal data?

We retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law, whichever is longer.

Where there is no applicable legal retention requirement, we will retain personal data only for as long as necessary for legitimate business purposes, such as managing your relationship with us, responding to inquiries, resolving disputes, enforcing our agreements, or for internal record-keeping.

Personal data relating to applications, enquiries or inactive accounts may be retained for a reasonable period after your last interaction with us, after which it will be deleted or anonymised.

We will take reasonable steps to delete or anonymise your personal data when it is no longer necessary for the purposes for which it was collected and is no longer required for legal or business purposes.

What else should you know about data protection?

We may collect personal data directly from you and from other sources in accordance with the Privacy Notice.To ensure that your personal data is current, complete, and accurate, please update by sending a message by email to our Data Protection Officer in writing. We take reasonable steps to ensure that your personal data is accurate, complete, and up to date, and you are encouraged to notify us of any changes.

We may share and transfer your personal data for purposes such as providing our services, managing your membership, facilitating access across Anytime Fitness locations, and for administrative, operational, and business purposes.

(1) Transfers of Personal Data. Data sharing and transfer of personal data. Data collected by Company is shared with Anytime Fitness LLC as well as its business partners and contractors (“Anytime Fitness”). In accordance with the business model, the Club collects personal and sensitive data and shares and transfers this information to Anytime Fitness and business partners, including accredited vendors, whose servers are in Malaysia, Singapore, Vietnam, Indonesia, Thailand, Taiwan, Hong Kong SAR, Macau SAR, Australia, Europe, the Philippines, and the United States, and such other territories or jurisdictions where Member accesses an Anytime Fitness center.

In the case of franchisee information, including personal data, is collected in the country of origin and transferred to the United States, where Anytime Fitness stores data.

In the case of Members, to such other territories or jurisdictions where Member accesses an Anytime Fitness center. Anytime Fitness shares his or her personal and sensitive personal data with the Anytime Fitness center he or she accessed through reciprocity. Security videos taken by the Club’s CCTV camera may also be shared with governmental agencies and instrumentalities in accordance with law. Moreover, in case the Club is closed permanently, Anytime Fitness may transfer his or her personal data to the nearest Anytime Fitness center to allow Member to continue his or her fitness journey or to process the termination of his or her membership and facilitate refund. In such case, a survey form will be sent to Member requesting him to choose his or her preferred club and what he or she intends to do with his or her membership.

Any transfer of personal data outside Malaysia will be carried out in accordance with the Personal Data Protection Act 2010 and applicable safeguards.

Who to contact?

You may reach out to our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request or exercise your rights under the law, by emailing the following address: afalegal@inspirebrandsasia.com

Effect of Notices and Change to Rules.

This Notice shall be read in connection with other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by Inspire Brands Asia.

ADDITIONAL DATA PRIVACY POLICIES FOR THE AF APP

Member, by downloading the Anytime Fitness Mobile Application (“AF App”) and clicking the consent tab, acknowledges and consents to the use, and disclosure of various personal data previously collected by Anytime Fitness LLC, AFA, and his or her home club (“Anytime Fitness”) when he or she signed up at his or her home club.

For the avoidance of doubt, the general Privacy Policy referred to above shall also apply to the processing of Personal data of Members using the AF App.

Personal data collected

Member acknowledges and agrees that AF App will collect sensitive personal information whenever he or she uses the app. These information include Member’s weight, height, activities, and other health related data.

Personal data received from third parties

Member acknowledges and agrees that Member can choose to connect our AF App with another application or service, such as but not limited to Google Fit and Apple Health, and that by connecting the AF App with the latter, the AF App may receive information from the other application or service, in accordance with their own data privacy policies. Member may also choose to grant AF App access to some, or all of the data, both personal or sensitive, from another service. Member can stop sharing the information from the other application or service to AF App by removing AF App’s access to the other service.

AF app may also partner with third parties, such as employers, third party services and organizations. AF app may also receive information about Member from such sources, in accordance with their own data privacy policies.

Personal data shared

a. Personal data. Personal data collected by Anytime Fitness include the Member’s name, residential and business addresses, contact information such as mobile numbers and email addresses and sensitive personal information such as the Member’s health and financial information.

Once Member downloads the AF App and creates an account using his or her key fob or registered email address, personal data and sensitive personal information collected by Anytime Fitness will be shared with the AF App.

b. Sensitive personal information. Should Member agree to link the AF App with Apple Health or Google Fit or similar applications, AF App will receive Member’s sensitive personal information collected by these applications.

Uses of personal data

Personal data and sensitive personal information collected by Anytime Fitness and share with AF App will be used to provide service necessary and ancillary to membership.

Storage and security of personal data

AF App does not store personal data. It uses personal data collected by Anytime Fitness and sensitive personal information collected by Apple Health or Google Fit or similar application.

Personal data collected by Anytime Fitness may be stored and processed outside of Malaysia, including in jurisdictions where Anytime Fitness operates or where our service providers’ systems are located (including the United States).

Any such transfer and storage of personal data will be carried out in accordance with the Personal Data Protection Act 2010 and applicable safeguards to ensure that your personal data continues to receive a standard of protection that is comparable to that under Malaysian law.

Anytime Fitness implements reasonable and appropriate administrative, technical, and physical security measures to protect the security and integrity of personal data, including engaging qualified service providers and security professionals where necessary.

Member should consult the privacy and data protection policies Apple Health or Google Fit or similar applications for the storage and security of sensitive personal information shared with the AF App.

Transfer of personal data

The AF App shares neither personal data nor sensitive personal information.

Personal data is shared by Anytime Fitness with the AF App through an API automatically providing Member’s name, contact information, birthdate, email, and gender. Similarly, Apple Health, Google Fit, and other similar applications share sensitive personal information with the AF App through an API.

Members’ rights

Member may access or correct his or her personal data or request information on the collection and use of personal data at any time by sending a message to his or her home club or the Anytime Fitness center where he or she is a member or the data protection officer’s email address. Requests shall be acted upon within 21 days from the date of receipt of such request.

Member may also exercise all its other rights as indicated in the general Privacy Policy.

ADDITIONAL DATA PRIVACY POLICIES FOR FRANCHISEES

Purpose

This lays out the Company’s additional Privacy Policies in relation to its franchisees. It provides Franchisees with information on how Company collects, uses, discloses, and otherwise processes personal and sensitive data in accordance with the relevant data privacy laws.

Our policy applies to personal and sensitive data in our possession or under our control, including those shared with entities which we have engaged to collect, use, disclose or process personal data for our purposes.

Personal data

“Personal data” means data, whether true or not, whether recorded in a material form or not, from which the identity of the Franchisee is apparent or can be reasonably and directly ascertained, or when put together with other information, would directly and certainly identify Franchisee: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

Personal data includes “Sensitive Personal Information” which is a subset of personal data. Sensitive Personal Information means information about an individual’s race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations; about an individual’s health, education, genetic or sexual life of a person, or to any proceeding for any offense committed or alleged to have been committed by such person, the disposal of such proceedings, or the sentence of any court in such proceedings; issued by government agencies peculiar to an individual which includes, but not limited to, social security numbers, previous or current health records, licenses or its denials, suspension or revocation, and tax returns; and specifically established by an executive order or an act of Congress to be kept classified.

Company collects the personal data, including sensitive personal information, of the Franchisee or those of its representatives in the case of corporations, only to the extent necessary for the purpose of the Franchise Agreement.

To this extent, Company collect the your name, contact information and other particulars or Franchisee or, in the case of a corporate Franchisee, it shareholders, the principal operator and other employees, their respective addresses, mobile numbers, email addresses, or other contact information, nationality, gender, date or registration or date of birth, marital status, photographs, and other audio-visual information (such as recordings of conference calls), employment information and financial information.

Collection of personal data

The following personal data including sensitive personal information will be collected from Franchisees or in the case of a franchisee, its shareholders, directors, and officers as well as their contractors or employees and guarantors while the Franchise Agreement remains in force:

a. Individual franchisees and Partnerships. Company will collect the names, contact information including their mobile numbers and email addresses, their residential and business addresses (if different), and relevant financial information of individual franchisees. A copy of a valid government issued identification card must also be provided to the Company.

Individual franchisees may also be requested to submit a copy of their curriculum vitae and supporting documents.

b. Franchise entity. Company will collect a copy of the corporation’s statutory document showing key data on its current and/or historical information duly received by the relevant government agency overseeing businesses and corporations, a copy of a government issued identification of the company signatories, the contact information of both the franchise entity and its authorized signatory, including their mobile numbers and email addresses, and a board resolution authorizing the company signatory if such signatory is not the president of the corporation.

c. Principal operator and employees. Aside from collecting personal data which will include sensitive personal information, Company will collect a copy of the contract between the Franchisee and the principal operator.

i. Individual operator. Company will collect the names, contact information including their mobile numbers and email addresses, their residential and business addresses (if different), and relevant financial information of individual principal operator.

ii. Management company. Company will collect a copy of the corporation’s statutory document showing key data on its current and/or historical information duly received by the relevant government agency overseeing businesses and corporations, a copy of a government issued identification of the company signatories, the contact information of both the management company and its authorized signatory, including their mobile numbers and email addresses, and a board resolution authorizing the company signatory if such signatory is not the president of the corporation.

iii. Other employees. Company may require the franchise entity to disclose the names of its employees and their employment contract.

iv. Personal guarantors. Company will collect the names, contact information including their mobile numbers and email addresses, their residential and business addresses (if different), and relevant financial information of personal guarantors. A copy of a valid, government issued identification card must also be provided to the Company.

Personal guarantors may also be requested to submit a copy of their curriculum vitae and supporting documents.

Franchisee acknowledges and agrees that Company may also take images, videos and audio recordings in the course of training activities, business coaching sessions and conferences. Company acknowledges and agrees that it shall secure the consent of the Franchisee and all other individuals whose personal data will be collected before proceeding with any recording.

Methods of collection

Prior to entering into a Franchise Agreement, Franchisee was requested to the fill up a question and provide various information which include personal data to evaluate Franchisee’s eligibility to take out an Anytime Fitness franchisee. If found to be eligible, the Franchisee’s personal data is retained and was used to prepare the Franchise Agreement.

Franchisee acknowledges and agrees to update information, including personal data, at regular interval when so requested by the Company.

Use of personal data

Company shall only use Personal Data collected exclusively to carry out its obligations under the franchise agreement, which includes but is not limited to providing business coaching and enforcing brands standards and the terms of the Franchise Agreement.

Personal data collected may be collected in the course of training activities, business coaching sessions, conferences.

Data sharing and transfer of personal data

Data collected by the Company may be shared with Anytime Fitness LLC, its affiliates, business partners, and contractors for the purposes described in this Privacy Notice.

Where personal data is transferred outside Malaysia, such transfer will be carried out in accordance with the Personal Data Protection Act 2010, including where you have provided your consent, where the transfer is necessary for the performance of a contract, or where we have taken reasonable steps to ensure that the personal data will be afforded a level of protection comparable to that under Malaysian law.

Protection and retention of personal data

The Company shall take reasonable and appropriate administrative, technical, and physical measures to protect information, including personal data, from unauthorized access, use, disclosure, or loss, including, where appropriate, engaging qualified consultants and specialists.

Personal data shall be retained for as long as necessary to fulfil the purposes for which it was collected and for a minimum period of two (2) years from the date the Franchise Agreement is terminated, and thereafter for such period as may be required or permitted under applicable law (including corporate, employment, and taxation laws). The Company will take reasonable steps to delete or anonymise personal data when it is no longer necessary for such purposes.

Access and correction

Franchisee may send a message by email as set out in the main Privacy Policy to our Data Privacy Officer to access, or correct information including personal data. Company acknowledges and agrees to respond and/or act on requests within 21 days.

The expiration or termination of the Franchise Agreement does not by itself require the Company to cease retaining personal data where retention remains necessary for legal or business purposes or is otherwise permitted or required by applicable law.

ADDITIONAL DATA PRIVACY POLICIES FOR MEMBERS

Collection, use, and correction of personal data

Member acknowledges that he or she has been provided with and has read and understood the Privacy Notice. By signing the Membership Agreement, the Member consents to the collection, use, and disclosure of his or her personal data by Anytime Fitness and the Club for the purposes of performing their obligations under the Membership Agreement, for related and legitimate business purposes, and for compliance with applicable law, as further described in the Privacy Notice.This additional data privacy policy must be read together with the general Privacy Policy of Anytime Fitness above.

a. Collection of personal data and sensitive personal data. Personal data to be collected shall include the Member’s name, residential and business addresses, copy of the government-issued identification card presented, contact information such as mobile numbers, e-mail addresses and the like, financial information such as the bank account or credit card details and the like.

Sensitive personal data to be collected shall be limited to Member’s health information relevant or necessary for Member’s use of the Anytime Fitness Mobile Application and to ensure his or her safety in an unmanned fitness center.

All Anytime Fitness centers are equipped with surveillance (CCTV) cameras taking security videos, thus, capturing images of Member whenever he or she accesses and uses the Club or any other Anytime Fitness center.

Club acknowledges and agrees that it may not collect personal and sensitive data other than those mentioned in this sub-paragraph.

Uses of personal data

The Club shall use personal data and sensitive personal data collected to perform its obligations under the Membership Agreement, including but not limited to ensuring 24-hour access to Member’s The Club, guaranteeing 24-hour access to other Anytime Fitness centers through reciprocity, facilitating the collection of Membership Dues as well as fines and/or penalties in case of default, and providing information relevant to the conditions of membership, data privacy, and use of the Club as well as access to other Anytime Fitness centers. Personal data collected by the Club is visible to Anytime Fitness, other Anytime Fitness centers, and designated business partners facilitating reciprocity and the performance of other obligations under the Membership Agreement. Reciprocity refers to the system developed and used by the Anytime Fitness LLC allowing Member access to all Anytime Fitness centers around the world. If consented to by the Member in its consent form, selected personal information may also be used to provide members with promotional materials from Club and third-party business partners.

Member acknowledges and agrees that constant surveillance is necessary the safety of the premises by ensuring that only Members and club personnel enter the Club.

Member acknowledges and agrees that the personal data collected is necessary and reasonable to ensure the safety of the Club and all other Anytime Fitness center and to prevent the abuse of the reciprocity. While reciprocity allows Member to access to all Anytime Fitness centers, Member acknowledges and agrees that the amount of Membership Dues vary across territories. Accordingly, Member should have the right to reside in the country of his or her membership and has established or intends to establish residency in the territory where the Club he or she has taken out a Membership to prevent the abuse of reciprocity.

Storage and security of personal data

Personal data and sensitive personal data collected are stored in the Anytime Fitness Network is administered by Anytime Fitness. Reasonable and necessary means of protecting personal data in accordance with relevant law and international standards are undertaken are undertaken continually by Anytime Fitness. These include but are not limited to engaging security contractors and consultants to protect the security and integrity of the network.

Transfer of personal data

In accordance with the business model, the Club collects personal and sensitive data and shares and transfers this information to Anytime Fitness and business partners, including accredited vendors, whose servers are in Malaysia, Singapore, Vietnam, Indonesia, Thailand, Taiwan, Hongkong, Macau, Australia, Europe, the Philippines, and the United States, and such other territories or jurisdictions where Member accesses an Anytime Fitness center.

Member acknowledges and agrees that security videos taken by the Club’s CCTV camera may also be shared with governmental agencies and instrumentalities in accordance with law.

Member acknowledges and agrees that when he or she accesses an Anytime Fitness center other than the Club, Anytime Fitness shares his or her personal and sensitive personal data with the Anytime Fitness center he or she accessed through reciprocity.

Member acknowledges and agrees that sharing these personal data and sensitive personal data is reasonable and necessary to ensure his or her well-being while in the premises and to prevent an abuse of reciprocity.

Moreover, in case the Club is closed permanently, Member acknowledges, agrees that Anytime Fitness may transfer his or her personal data to the nearest Anytime Fitness center to allow Member to continue his or her fitness journey or to process the termination of his or her membership and facilitate refund. In such case, a survey form will be sent to Member requesting him to choose his or her preferred club and what he or she intends to do with his or her membership.

Members’ rights

Member may access or correct his or her personal data or request information on the collection and use of personal data or exercise any of its rights as data subject under the law at any time by sending a message to the Data Protection Officer, whose information is found in the general Privacy Policy.

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