Privacy notice
1. Introduction
Anytime Fitness ("Anytime Fitness," "we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you access or use our website and services.
This Privacy Notice is prepared in accordance with the applicable laws and regulations of the Republic of Indonesia, including Law No. 27 of 2022 on Personal Data Protection and its implementing regulations, as may be amended from time to time.
2. Identity of Data Controller
For the purposes of applicable data protection laws, PT Asia Fitness Indonesia acts as the data controller (Pengendali Data Pribadi) responsible for determining the purposes and means of processing your personal data.
Registered Address: PT Asia Fitness Indonesia, Permata Regency D/37 Jalan H. Kelik, Srengseng Village, Kembangan District, West Jakarta Adm. City, Jakarta Province, 11630 Indonesia.
Email: afalegal@inspirebrandsasia.com
3. Personal Data We Collect
We may collect the following categories of personal data:
- identification data (e.g., name);
- contact data (e.g., email address, telephone number, address);
- membership and transaction data;
- technical data (e.g., IP address, browser type); and
- any other information you voluntarily provide to us.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- your explicit consent;
- performance of a contract or to take steps prior to entering into a contract;
- compliance with legal obligations;
- our legitimate interests, provided such interests do not override your rights; and/or
- other legal grounds as permitted under applicable laws.
Where processing is based on your consent, you have the right to withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
5. Purpose of Processing
We process your personal data for the following purposes:
- to provide and manage our services and memberships;
- to communicate with you;
- to process transactions and bookings;
- to improve our website and services; and
- to comply with legal obligations.
We may also process your personal data for marketing communications, promotions, and special offers, where you have provided your consent.
We will not process your personal data for purposes incompatible with those stated above without your prior consent, unless otherwise permitted by law.
6. Disclosure of Personal Data
We may disclose your personal data to:
- our affiliates and franchisees;
- service providers and vendors;
- regulatory authorities; and
- other parties as required by law.
Where required under applicable laws, we will ensure that third parties receiving personal data are subject to confidentiality obligations and appropriate personal data protection measures.
7. Cross-Border Data Transfers
Your personal data may be transferred to and processed in jurisdictions outside of Indonesia. In such cases, we will ensure that:
- the recipient country provides an adequate level of protection; or
- appropriate safeguards are implemented in accordance with applicable laws; and
- where required, your consent has been obtained prior to such transfer.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this Privacy Notice or as required by applicable laws.
Personal data will be deleted and/or destroyed once it is no longer required, unless retention is required or permitted under applicable laws.
9. Your Rights
Under applicable laws, you have the following rights:
- to access and obtain a copy of your personal data;
- to request correction or updating of your data;
- to withdraw consent;
- to request deletion or destruction of your personal data;
- to restrict or object to certain processing; and
- to lodge a complaint with the relevant authority.
Subject to applicable laws, you may also have the right to request postponement or limitation of personal data processing and the right to data portability.
To exercise your rights, please contact us at the details provided below.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage of our website.
You may manage your cookie preferences through your browser settings or our cookie management tools.
12. Complaint Mechanism
If you have any concerns or complaints regarding the processing of your personal data, you may contact us at:
Email: afalegal@inspirebrandsasia.com
We will respond within a reasonable timeframe in accordance with applicable laws. If you are not satisfied with our response, you may file a complaint with the relevant authority in Indonesia.
13. Data Protection Officer
Where required under applicable laws, we have appointed a Data Protection Officer (DPO) responsible for overseeing compliance with personal data protection obligations.
You may contact the DPO at:
Email: afalegal@inspirebrandsasia.com
14. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. The updated version will be indicated by the "Last Updated" date.
Effective Date: April 22, 2026
Last Update: April 22, 2026
